Close all the running programs on your Mac.4. Resetting Microsoft Word One of the surest ways for troubleshooting most of your Mac’s Office problems is resetting the customer preferences. Creating your user account afresh can fix the problem. A corrupt user account for your Mac can result in MS Office crashing.
![]() Microsoft Office Not Working For Mac Users HaveBest Database Software Alternatives To MS Access For MacIf you’re desperate to open your Outlook mails but can’t because Outlook keeps crashing, you may also find our guide on ways to open Outlook emails on Mac without using Outlook useful too.With this in mind, here’s a list of 13 ways to fix Office 2016 for Mac when it keeps crashing. Top MS Project Replacements For Mac Users Have everything you need, everywhere you go.If you’re having problems with Office 2016 for Mac especially Outlook 2016 crashes, Word 2016 crashing or Office 2016 crashing in Sierra, High Sierra or Mojave here’s a comprehensive list of solutions to repair Office 2016 on Mac.If you need a quick fix or are in a hurry, remember that if you’ve got an Office 365 for Mac subscription, you can use the online version of Office 2016 until you’ve managed to fix the desktop version of Office 2016 on your Mac.Alternatively, you can also install Windows on your Mac using Parallels to use the Windows version of Microsoft Office which is more stable than the Mac version. Work online or offline, on your own or with others in real timewhatever works for what you’re doing. Now, start the download again by going to Office.com/signin.Office for Mac with Microsoft 365, gives you power and flexibility to get things done from virtually anywhere.If You Still Haven’t Found A SolutionOne thing you can guarantee with Microsoft software on Apple products is that there will always be glitches and problems, particularly when it comes to a huge office suite like Office. Will Office 2016 Copy Over Office 2011? OneDrive For Business Document Cache Error Outlook Won’t Sync With Outlook.com, iCloud etc Outlook 2016 Won’t Import Rules From Windows Outlook Hangs Or Crashes Importing PST FilesThis article starts with Outlook fixes and then moves on to Word so scroll down if it’s just Word 2016 you’re having problems with.The other important thing to note is that Office 2016 for Mac only works with OS X 10.10 Yosemite or higher – it does not work with OS X 10.9 Mavericks or lower so make sure you are definitely running OS X 10.10 Yosemite, OS X 10.11 El Capitan, macOS Sierra 10.12 or macOS 10.13 High Sierra before proceeding. We’ve attempted to address all of the most common Office 2016 for Mac crashes here but if we’ve missed anything, let us know in the comments and we’ll try to help. If you’re having problems with Office 2011 crashing in El Capitan, we also show you how to fix Office El Capitan problems in the 2011 version. Office 2016 for Mac will only prompt you to rebuild the database if it encounters a problem but this doesn’t always work anyway and you risk losing all of your mail if it doesn’t repair properly:The way round this is to create a new Profile in Office 2016 for Mac instead (previously called an “Identity” in Office 2011). However, Microsoft has removed this feature in Office 2016 for Mac claiming Office database rebuilds are now done automatically on Mac. Rebuild Office 2016 For Mac DatabaseIn Office 2011, a common way to fix this was to rebuild the Office 2011 database (also known as creating a new identity). Kaspersky Internet Security for Mac and Kaspersky Total Security for Mac in particular can sometimes conflict with apps and for those on enterprise networks, we also recommend uninstalling Kaspersky Network Agent and Kaspersky Endpoint Security if you’re running them and then try opening Office 2016 on Mac again. In the Outlook Profile Manager window, click on the (+) button to give the new profile a name. In the Contents > SharedSupport folder, double-click on Outlook Profile Manager (which was previously called Database Utility in Office 2011). Hold down the CTRL key and then click on Microsoft Outlook to see the contextual menu and select “Show Package Contents” Open your Applications folder and find Microsoft Outlook On the setup page, click Add Account. Here’s how to add a new account or profile in Outlook 2016. Outlook 2016 Crashes Sending MailIf you’re finding that Outlook 2016 is crashing or freezing every time you try to send mail or Outlook 2016 for Mac won’t send email, then the easiest solution is simply to create a second identical Outlook account and then delete the first one. In Outlook 2011, you simply hold down the Option key when launching Outlook to open the Database Utility to create a new Identity (now called “Profiles” in Office 2016). If this doesn’t work however, you can enter the details manually for an Outlook account using the details below. Click the “configure automatically” check box at the bottom which will automatically enter the right technical details for your account. Enter your account information and click Add Account. Click Other Email to add your personal email account such as Outlook web account, Gmail, Yahoo mail etc. Select Add Account and then the account type you want – either Exchange or Office 365 to add your email account. You can delete the old account in account manager but we strongly advise making a backup of it before doing so. You then simply select the Outlook account on your Mac to import and all your data will be transferred automatically. To do this you go back to the new account wizard but instead of clicking Add Account, you click Import instead. In terminal type: defaults delete com.microsoft.Outlook and press Enter: 3. Search for Terminal on your Mac by going to the spyglass in the top right corner and searching for “Terminal”:2. Don’t worry, this won’t affect Outlook 2011 when you want to go back to it – it will continue to work as normal.1. Google apps vs office 365 for macThe error message will usually be something like:The data contains an exchange 2010 SP1 or older accountError -3253 … Connection to the server failed or was droppedOffice 2016 For Mac only supports Exchange 2010 SP2 or higher – meaning you’ll have to upgrade Exchange if you’re still using Exchange 2010 SPP1 or Exchange 2007. Outlook 2016 With Exchange ErrorsIf you’re having problems adding an Exchange account to Outlook 2016 then it’s probably because your version of Exchange is not supported. This fix will also start syncing Outlook 2016 with Office 365 and you should start to see your calendar and other data synchronizing. If your mail isn’t there, go to File – Import and then browse to your Outlook 2011 PST file. If you were attempting to import an Outlook 2011 PST file before the crash and Outlook prompts you to import again, you can skip it because the PST will already have been imported previously. Relaunch Outlook and you should find it works again. ![]() However, since no updates are available yet for Office 2016 for Mac, there’s not much you can do until Microsoft issue one. However, if you eventually end up with this message:Outlook has encountered a problem and needs to closeSometimes the solution for this is to download the latest update to Outlook or Office for Mac. The best advice is to go away and have a cup of tea and leave Outlook to get on with it as it can take a long time.
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